4-Star Google Rating

- Jeff P.

While visiting the area from out of town, we ran into issues with our AC. We just happened to find Sargeant's after leaving the dealership with disappointing news regarding the length of time it would take to diagnose and repair. We were able to get right in for a diagnosis at Sargeant's, and were given an estimate and doable timeframe for the repairs. We even took advantage of the shuttle service, which allowed us to still enjoy our original plans to explore downtown while our car was being serviced! The staff definitely went above and beyond to help us, and we are so grateful. Highly recommend to everyone!!

- Wendy P. (5-star Google review)

Harry J Walpole
Customer Review
★★★★★
Mike Sargent, the owner, sets the bar for performance and all those working for Sargents to perform accordingly. This is where your problem gets solved honestly and efficiently.
Mary Anne Jones
Customer Review
★★★★★
Thank you Sargeant SC! We brought in my 2003 Jeep for some much-needed service. They fixed all the issues, and the Ol' Boy runs great! We are new to the area and so happy we found a place we can now take our vehicles! We highly recommend it!!!
Maria Welch
Customer Review
★★★★★
I was driving on the expressway and I heard a weird flapping noise on the right side of the car I got very worried and prayed it wasn’t anything serious and I would be able to get into my mechanic at Sergeants on US one south. I even called pulled up Kevin was right there he got in the car we heard the noise he pulled it right up on the lift and boom it wasn’t anything serious. I was super relieved and thankful and appreciative to him and Sargents they’re always fantastic!!!
Cheryll jones
Customer Review
★★★★★
My 2007 Pontiac Solstice needed two front tires & an oil change. I am new to the St Augustine area, & after checking out reviews decided on Sargeants Auto center. To say I was not disappointed would be an understatement. Laura (I think that was her name), was patient & very pleasant, understanding that I wanted tires, that was not going to break my bank, she was never pushy or set on making me feel like I was being pressured into tires I couldn't afford. They offer a shuttle service (which definitely came in handy as my repairs took about 2 1/2 hours). The shuttle driver Charlie, was sweet, entertaining, & flat out refused a tip!! One of my lug nuts was stripped (which I informed them of upon arrival), & there was a bit of an issue with that, but they took the time to make sure that it was properly taken care of, so I wouldn't have issues down the road. The mechanic (sorry, don't remember his name), found an issue with my bounded wiring, which was loose and hitting my fan belt, which could've resulted in thousands of dollars had it worn the tape down to the point where the wiring was exposed. He took care of this issue with no extra charge, just wanting to make me aware to keep an eye on it!! Nowadays it's soo common to find people who do shoddy work, charge too much to people whom they think they can get away it, & have no customer service skills. It's very refreshing to go to a place & feel the people are genuinely concerned, and not just trying to take your money!! THANK YOU TO THE STAFF @ SARGENTS' I WILL BE BACK FOR ALL MY AUTOMOTIVE NEEDS!
Donna
Customer Review
★★★★★
Excellent service. Customer friendly. Passing through St Augustine and needed emergency repair. Greatly appreciate care and attention to my car with quick turnaround that put me back on the road headed back to South Carolina.
June Hill
Customer Review
★★★★★
SARGEANT'S CAME HIGHLY RECOMMENDED.......Give a shout-out to them!!!! They were honest, dependable, professional, and had great prices. Adam was awesome. He kept me informed of what was going on with my Jeep. No hidden fees. They have my business for all of my car needs. I now will highly recommend them. Thanks again Sargeants!
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