My 2007 Pontiac Solstice needed two front tires & an oil change. I am new to the St Augustine area, & after checking out reviews decided on Sargeants Auto center. To say I was not disappointed would be an understatement. Laura (I think that was her name), was patient & very pleasant, understanding that I wanted tires, that was not going to break my bank, she was never pushy or set on making me feel like I was being pressured into tires I couldn't afford. They offer a shuttle service (which definitely came in handy as my repairs took about 2 1/2 hours). The shuttle driver Charlie, was sweet, entertaining, & flat out refused a tip!! One of my lug nuts was stripped (which I informed them of upon arrival), & there was a bit of an issue with that, but they took the time to make sure that it was properly taken care of, so I wouldn't have issues down the road. The mechanic (sorry, don't remember his name), found an issue with my bounded wiring, which was loose and hitting my fan belt, which could've resulted in thousands of dollars had it worn the tape down to the point where the wiring was exposed. He took care of this issue with no extra charge, just wanting to make me aware to keep an eye on it!! Nowadays it's soo common to find people who do shoddy work, charge too much to people whom they think they can get away it, & have no customer service skills. It's very refreshing to go to a place & feel the people are genuinely concerned, and not just trying to take your money!! THANK YOU TO THE STAFF @ SARGENTS' I WILL BE BACK FOR ALL MY AUTOMOTIVE NEEDS!