I know nothing about cars so I usually look at the people to see if I think I could trust them. It's served me well and I've found some pretty good mechanics that way. My car was first diagnosed by a dealership as needing motor mounts. Something about the mechanic was too slick so I looked for other opinions. Sargeant had some good reviews on line so I tried there. Everyone was professional and nice- not only to me but to all of the folks who came in that day. Mike (not Mike Sargeant, the other Mike) took me on a test drive and immediately diagnosed the issue as axles, not motor mounts. It was still not an easy fix but with consultation from my former mechanic in another state, we got it right. Mike was very consultative and inclusive throughout the process.  His mechanic was highly skilled. Repairs are not always an easy obvious fix and you need a team that is going to stick with it. Sargeant is that kind of place. Also, clean waiting room and great shop dog (Cash). Bring some dog treats and you have a friend for life. - Bill S. (5 star review on Yelp)