I know nothing about cars so I usually look at the people to see if I think I could trust them. It's served me well and I've found some pretty good mechanics that way. My car was first diagnosed by a dealership as needing motor mounts. Something about the mechanic was too slick so I looked for other opinions. Sargeant had some good reviews on line so I tried there. Everyone was professional and nice- not only to me but to all of the folks who came in that day. Mike (not Mike Sargeant, the other Mike) took me on a test drive and immediately diagnosed the issue as axles, not motor mounts. It was still not an easy fix but with consultation from my former mechanic in another state, we got it right. Mike was very consultative and inclusive throughout the process. His mechanic was highly skilled. Repairs are not always an easy obvious fix and you need a team that is going to stick with it. Sargeant is that kind of place. Also, clean waiting room and great shop dog (Cash). Bring some dog treats and you have a friend for life. - Bill S. (5 star review on Yelp)
Amazing!! By God's divine intervention we found this place. We're traveling from Tampa when our van started hesitating really badly. We called and even though they were closing soon they took the time to check it out and assure us that it was nothing major and even topped off our brake fluid which was low and they did it for free! If we lived here we would definitely use them again and again for service. Thanks!! - Becky M.
I always take my car to Sargeant Service Center and they do a good job. - Mark S.
I was travelling from south Fl to Buffalo, NY in June when my car stopped on 1-95. AAA towed me to this facility and it was the best thing that could have happened to me. They are a first class, family operated business. They had diagnosed, ordered and gotten the parts and repaired my car in a little over 3 hourse. They gave me a ride to get lunch and picked me back up. During this time I was being kept aware of all that was being done and the costs I guarantee if I lived in this area, this is where i would go. -Linds M
Hands down the best service I have ever had while getting my car fixed. This family owned business treats its customers like family plus they offer a shuttle service , which is a bonus. Would recommend this company to anyone who wants the job done professionally, efficient and honest. -Debi K
Loved The Professional Timely Service my wife and I received. Knowledgeable, Friendly, Staff. They Made our Vacation a little more bearable by providing shuttle service to and from where we were staying. Would Definitely Recommend and go back there if need be. -Jake Kite
Fantastic shop with great people. I was in there February 18th and the shop was clean - friendly - inviting. They don't even use chairs in there....they have those big Yoga balls all they are always jumping up to take care of customers. I have never seen anything like it and was impressed. Great job -Marion Miller
Had a transmission swapped out on a vintage Corvette. Some ignition work done too. Next day - while the car shifted very well - as it should - the engine was running horribly rough - with misfires and backfires. Brought it back to Sargeant's, and a borderline ignition part that should have been replaced along with the other ignition work was not replaced at the same time. Talked to Mike and he knew my concerns - no hesitation on his part - took the car right in - and at the end of the day the problem had been corrected and the car returned to me. This is the reason for dealing with a reputable shop. Efficient and professional - will not hesitate to have my next service performed at Mike's shop. David Nelson Elkton, FL -D. Nosnel
My car broke down suddenly in the middle of a busy day. I contacted Sargeant Service Center and within an hour this family owned and professional business had evaluated the problem and put me in a great rental car at a very fair price. Kevin made me feel welcome from the first moment I brought in my car until I picked the car up less than 24 hours later. He put in extra effort to make sure all my needs were met and on time. Highly recommended!
I'm very impressed with their work at Sargeant Service Center. Laura did an excellent job keeping me informed of the progress. I found Sargeant Servce Center online and found they are AAA approved I called and talked with Laura and told her the problem and she said they will need to look at the car first but could obtain a used steering column and install it for around $550. This was after I visited another shop who told me it would cost around $1,800 but that they did not have the part and was not sure when they could have the part. Sargeant Service Center repaired it for a total of $546.60 This was covered by a one year warranty. Sargeant Service Center is great and they have a customer for life. If you need mechanical work in St Augustine area I recommend you contact them. Rich G. Yelp review