Maria Welch
Customer Review
★★★★★
I was driving on the expressway and I heard a weird flapping noise on the right side of the car I got very worried and prayed it wasn’t anything serious and I would be able to get into my mechanic at Sergeants on US one south. I even called pulled up Kevin was right there he got in the car we heard the noise he pulled it right up on the lift and boom it wasn’t anything serious. I was super relieved and thankful and appreciative to him and Sargents they’re always fantastic!!!
Cheryll jones
Customer Review
★★★★★
My 2007 Pontiac Solstice needed two front tires & an oil change. I am new to the St Augustine area, & after checking out reviews decided on Sargeants Auto center. To say I was not disappointed would be an understatement. Laura (I think that was her name), was patient & very pleasant, understanding that I wanted tires, that was not going to break my bank, she was never pushy or set on making me feel like I was being pressured into tires I couldn't afford. They offer a shuttle service (which definitely came in handy as my repairs took about 2 1/2 hours). The shuttle driver Charlie, was sweet, entertaining, & flat out refused a tip!! One of my lug nuts was stripped (which I informed them of upon arrival), & there was a bit of an issue with that, but they took the time to make sure that it was properly taken care of, so I wouldn't have issues down the road. The mechanic (sorry, don't remember his name), found an issue with my bounded wiring, which was loose and hitting my fan belt, which could've resulted in thousands of dollars had it worn the tape down to the point where the wiring was exposed. He took care of this issue with no extra charge, just wanting to make me aware to keep an eye on it!! Nowadays it's soo common to find people who do shoddy work, charge too much to people whom they think they can get away it, & have no customer service skills. It's very refreshing to go to a place & feel the people are genuinely concerned, and not just trying to take your money!! THANK YOU TO THE STAFF @ SARGENTS' I WILL BE BACK FOR ALL MY AUTOMOTIVE NEEDS!
Donna
Customer Review
★★★★★
Excellent service. Customer friendly. Passing through St Augustine and needed emergency repair. Greatly appreciate care and attention to my car with quick turnaround that put me back on the road headed back to South Carolina.
June Hill
Customer Review
★★★★★
SARGEANT'S CAME HIGHLY RECOMMENDED.......Give a shout-out to them!!!! They were honest, dependable, professional, and had great prices. Adam was awesome. He kept me informed of what was going on with my Jeep. No hidden fees. They have my business for all of my car needs. I now will highly recommend them. Thanks again Sargeants!
Kerry Lilly
Customer Review
★★★★★
Wow! What a blessing to find Sargent's Auto Repair. Laurie has to be the best service writer in the world! My 1999 Astro van has new life due to their expert mechanics and superior quality care. Harold is one of the nicest transport guys I have ever ridden with. This business has my business from now on!!!
Robert Voorhis
Customer Review
★★★★★
This took a while but back in 2017 on a trip down from NJ with a Ford Excursion V10 167,000 miles the thing started running rough and the check engine light came on and the OD light was flashing on the gear shift lever. I do most of the work on my Ford trucks. I am thinking I have transmission problems along with engine issues. I asked the guy who maintains the condo I stay at if there was a reputable car repiar shop because I dont trust the dealerships. He recommended Sargeant and they made the repairs honestly and just what I needed.
J. Corcoran
Customer Review
★★★★★
Just the best!
Chad Timberlake
Customer Review
★★★★★
I could not be happier with the service I receive each and every time I visit Sargeant's Auto care. They have taken care of everything from routine maintenance to complete engine swap in my 65 Mustang. It is refreshing to find a group of people that you can truly trust regarding something as integral to everyday life as an automobile. I will continue to bring every vehicle I own here until Mike tells me he is tired of working on my broken stuff. Thanks to everyone who keeps my Fords on the road.
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